Receiving a score from each customer reached, recording it correctly in the system, convincing customers who score 6 or less to be called by a relevant manager again within 3 working day
Following up the problems that occur in the customer information flowing into the system, transmitting it to the unit managers when necessary, and producing improvement actions to solve it
To follow the "reminder procedure" to ensure that the managers to whom the second call is forwarded call the customers within 3 business days
Preparing daily performance results, PD data, NPA reports, etc.
Supports the organization of training for new managers to ensure the correct use of the system
To support the implementation of First Choice tools when necessary
- ·Preferably university graduation or student
- Proficient at MS Office applications
- Good level of English
- Strong communication skills, open to change and develop
- Prone to teamwork
- Disciplined at follow-up
- Strong analytical thinking skills
“DPDHL is an equal opportunity employer and promotes diversity in the workplace.”
“Only candidates who are evaluated positively will be responded.
02 Ekim, 2021 - 31 Aralık, 2021
Son Başvuru Tarihi
01 Ekim, 2021
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